Completing a feedback module
Please note that this video clip is for NW demonstration only - it is not intended for training purposes.
Receiving a new message notification, viewing via OPERA, providing feedback and closing the A&G session.
This video shows how a new message is seen in OPERA, in addition to email or SMS notifications, and the resulting view of the A&G session, providing feedback and then closing the session. The provider is notified that the session is closed and a copy of the feedback is provided.